How can we help your family?
Submit a support ticket or track your existing inquiries directly through our online desk.
Submit Support Request
Tickets are answered directly on-screen or via your customer portal.
Track Existing Ticket
Check status & conversation thread
Are you a registered family member? Sign in to view all your purchased keys, download invoices, and manage tickets in one centralized dashboard.
Open Customer Portal →Ticket Subject
Frequently Asked Questions
Quick answers to common questions about LingoFun Learn access and billing.
Q. How do I activate my family subscription?
After your bKash payment, you receive an instant Activation Key (e.g. LF-KEY-...). Open the LingoFun Learn app on any phone or tablet, go to Parent Zone → Activate Key, and paste the code. You can also redeem it online in the Customer Portal.
Q. How does speaking practice protect student privacy?
Speaking exercises use on-device speech-to-text engines built into iOS and Android. No audio recordings, voice samples, or student vocal files are transmitted or stored on remote cloud servers.
Q. What devices are supported?
LingoFun Learn runs on Android devices (phones, tablets, foldables via Google Play) and iOS devices (iPads and iPhones). Up to 5 learner profiles are supported per family license.
Q. How do I manage, restore, or cancel my Apple App Store or Google Play subscription?
On iPhone or iPad, open Settings → [Your Name] → Subscriptions → LingoFunLearn (or visit apps.apple.com/account/subscriptions) to view, change, or cancel your monthly ($2.99) or yearly ($19.99) plan at least 24 hours before renewal. To restore purchases on a new device, open the app paywall or Parent Zone and tap Restore Purchases.
Q. Who operates and distributes LingoFun Learn?
LingoFun Learn is educational software authored and published by Md Humayun Kabir. Google Play commercial distribution is operated via authorized partner Walletmix Limited.
Need Direct Email Assistance?
Our customer support desk responds within 24–48 business hours.