Account & Data Deletion
At LingoFun Learn, you have full control over your personal data. You can permanently delete your account, learner profiles, and learning progress at any time.
What Is Deleted When You Submit a Request
Your Google/Firebase authentication identity, display name, and email tokens are permanently deleted.
Your Firestore leaderboard entries and cloud progress documents keyed by your user UID are purged.
All practice completions, Chapter Test A/B records, Term/Final exam scores, XP points, streaks, and badges.
Child profiles in the Parent Area, reading positions across 114 Surahs, and vocabulary lists.
How to Request Account Deletion
Method 1: Instant In-App Deletion
- Open the LingoFun Learn app on your iPad, iPhone, or Android device.
- Navigate to the Parent Zone / Settings menu.
- Scroll down and tap "Delete Account & Data".
- Confirm the dialog. Your cloud profile and progress are purged immediately.
Method 2: Web Automated Deletion Request
If you have uninstalled the application or cannot access your mobile device, submit an automated deletion request below:
⚖️ Statutory Compliance & Retention Schedule
Immediate Purge: All educational metrics, student scores, voice practice transcripts, and family profiles are permanently wiped from production databases upon request execution.
Disaster Recovery Backups: Isolated encrypted backups expire and overwrite automatically on a 30-day rolling cycle.
Accounting & Statutory Records: Payment gateway logs (bKash Transaction ID, invoice number, amount, date) are retained for 7 years to comply with the National Board of Revenue (NBR) and laws of the People's Republic of Bangladesh. These financial records contain zero student progress or curriculum data.
For questions regarding your data or manual verification, contact our Data Protection desk at privacy@lingofunlearn.com or support@lingofunlearn.com (typical response within 24–48 hours).